Privacy Policy

Introduction

Welcome to u88 Casino. This Privacy Policy describes how u88 Casino ("we", "us", "our") controls and processes your personal data when you visit our website or use our services. It applies to all users located in Australia. By accessing our platform, you agree to the terms set out in this policy.

Information We Collect

Personal Data

  • Full name
  • Email address
  • Date of birth
  • Residential address
  • Payment information (credit card, e-wallet details)

Technical Data

  • IP address
  • Device identifiers
  • Browser type and version
  • Cookies and tracking data

How We Use Your Information

We process your information for various purposes:

  • Account Management: Creating and maintaining your player profile.
  • Payments: Processing deposits and withdrawals securely.
  • Legal Compliance: Meeting obligations under Curacao license and Australian law.
  • Fraud Prevention: Detecting and preventing unauthorized activity.
  • Marketing: Sending promotional offers. You may opt out at any time by contacting us or using the unsubscribe link in our emails.

Legal Basis for Processing

While our primary jurisdiction is Curacao, for Australian residents we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We rely on your consent, legal obligations, and legitimate interests to process personal data.

Data Sharing

We may share your data with:

  • Payment processors for transaction handling
  • Know Your Customer (KYC) providers
  • Regulatory authorities upon lawful request

We do not sell your personal information to third parties for marketing purposes.

Data Retention

Your personal data is retained only as long as necessary to fulfill regulatory requirements, resolve disputes, enforce agreements, or comply with legal obligations. In most cases, we retain user data for up to seven (7) years.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of inaccurate information
  • Obtain a copy of your data in portable format
  • Object to or restrict certain processing activities

To exercise these rights, please contact us at the address below.

Cookies

We use cookies to enhance your experience. For detailed information, please refer to our Cookie Policy.

Security

We implement industry-standard measures, including SSL encryption, secure servers, and regular staff training, to protect your personal data against unauthorized access, disclosure, or loss.

Contact & Updates

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at [email protected]. We may update this policy from time to time; the effective date will be revised accordingly.